Position: Sales Manager

Location: Harlingen, TX.

Reports to: Regional Sales Manager

FLSA Status: Exempt Salary + Bonus

Founded in 2007, Impact MHC Management LLC, is a full-service, multi-family real estate firm that delivers highly specialized Property Management Services, and focuses primarily on Manufactured Housing. Impact is an established and thriving mobile home community offering a comfortable and welcoming environment for our residents. The team is dedicated to fostering a strong sense of community and affordability.

Impact MHC Management LLC is an equal opportunity employer and does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, or physical or mental disability. In compliance with the Immigration Reform and Control Act of 1986, we will hire only U.S. citizens and aliens lawfully authorized to work in the United States (if the position is or will be one which is subject to U.S. law).

Job Summary:

The Sales Manager plays a vital role in the smooth operation and success of our mobile home community. Working closely with the Community Manager, this position assists in all aspects of property management, with a strong focus on generating home and lot sales, ensuring resident satisfaction, and maintaining the community's financial health. The ideal candidate will be a proactive, organized, and customer-focused individual with sales and/or leasing experience.

Key Responsibilities:

• Sales:
  • Proactively market and showcase available mobile homes and lots to prospective residents.
  • Conduct property tours, highlight community amenities, and answer questions about the community and available units.
  • Process applications
  • Follow-up with leads and nurture relationships to maximize occupancy rates.
  • Track and report on sales and contributing to the achievement of revenue goals.
• Resident Relations & Retention:
  • Foster positive relationships with residents and actively promote resident satisfaction and retention efforts.
  • Plan and participate in community events and activities to enhance resident engagement, as directed.
• Financial & Administrative:
  • Utilize property management software (Rent Manager) for daily operations, including data entry and report generation.
  • Assist the Community Manager with daily administrative tasks and reporting.

Qualifications:

• High School Diploma or equivalent.
• Minimum of 1 year of sales and/or property management experience, preferably within a manufactured housing or multifamily community.
• Proven ability to meet or exceed sales and leasing goals.
• Exceptional customer service skills with a "Resident First" mindset.
• Strong verbal and written communication skills to effectively interact with residents, staff, and vendors.
• Excellent organizational and time management skills, with the ability to prioritize and multitask effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team, taking initiative and demonstrating a strong work ethic.
• Reliable and punctual, with a flexible schedule including occasional evenings or weekends as needed.
• Valid driver's license.

Compensation & Benefits:

• Competitive base salary.
• Bonus structure is tied directly to sales and leasing performance.

Personal Attributes:

• Strong interpersonal skills
• Good written and oral communication skills
• Analytical skills to forecast and identify trends and challenges
• Highly self-motivated and directed
• Ability to think creatively and innovatively
• Experience working in a team-oriented, collaborative environment
• 3+ years of Sales Experience.

Position Type/Expected Hours of Work

• Job Type: Full-time, Salaried (Base + Bonus) Standard work hours are Monday through Friday 8 a.m. to 5 p.m.

Special Requirements
Subject to a criminal background check prior to employment.